Resolving Duplicate Students Imported with an Incorrect Name – eduCLIMBER

Students may be accidentally added twice to the platform due to an incorrect or misspelled name. This lesson guides users through resolving this issue by editing the duplicate student's account and then merging it into the correct student account.

Edit Student Account

image of system configurations button

Go to System Configurations.

image of system conigurations screen with students and guardians marked as step 2 and the student data card icon marked as step 3

Go to Students & Guardians and select Students.
Select the student with the incorrect name to edit their account by selecting the data card icon next to their name.

image of student data edit module with the first and last name text boxes marked as step 4 and the update button marked as step 5

Enter into either the First Name or Last Name text boxes to update the student's name so that it becomes an exact match for the account it should be merged into.
Select Update when finished.

Merge Students

image of student page with merge students button marked as step 1

Select Merge Students.

image of merge students utility with arrow buttons to selected the left or right student marked as step 2

Use the left or right arrow to merge the accounts.

It is recommended to merge into the account that contains the most student information.

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Edit Student Account

Merge Students

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