Organizations can choose to add a school-level email address within System Configuration. Setting this email allows for notification emails to be created for every incident at the school if the incident type is configured to do so. This lesson guides users through adding an email address for schools.
Where to Start
- Go to System Configuration.
- Select District & Schools.
- Select Manage Schools.
Add an Office Email
- Double select the Office Email space for the desired school, and enter a valid address to receive notifications. This address will receive an email notification every time an incident is created for that school site.
Multiple users can be alerted for incidents by entering user email addresses separated by a single comma, with no spaces. For example: sampleuser@renaissance.com,sampleuser@educlimber.com.
Be sure to configure each Incident Type to receive email notifications by toggling on Send Notifications. Visit Configuring Incident Types / Customizing Templates for more information.
Next Steps
To learn more about incident configuration, visit the Configuration manual.