Kristen Royster

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  • Accessing and Navigating the Educator Academy

    Renaissance Learning's Educator Academy is offered through Gainsight CE. This video provides general navigation and features of the Educator Academy.  The Educator Academy offers a mix of free a...

  • e-Content Exports

    Illuminate offers a Learning Community containing e-content for its various products. Organizations wanting to take advantage of Learning Community content, but within their own Learning Manageme...

  • Create and Upload a File with the Generic Assessment Importer

    This lesson is a two-part video. The first video details how to create a file to be used for the Generic Importer and the second video details the upload process. Part 1 Creating a Data File for ...

  • Istation

    This lesson walks through uploading Istation data to your system. This is an automated dataset. Follow the steps below to get your data imported and available without any manual work in the future...

  • i-Ready

    This lesson walks through uploading i-Ready data to your system. This is an automated dataset. See the attachment at the end of the article to view the file specification. Automate i-Ready Data F...

  • MAP (NWEA)

    Automate MAP (NWEA) Data This lesson will guide you through uploading NWEA MAP data to your system. This is an automated dataset. See the attachment at the end of the article to view the file spe...

  • Managing DnA Assessment View Data in eduCLIMBER

    After Assessment View Data has been uploaded into eduCLIMBER, users need to consider different features and functions to view the data in the desired format. This lesson begins assuming an Assess...

  • Creating a smartFORM Template

    smartFORM Templates are district created smartFORMS with preset configurations to make data collection simple and easy.  Required Permission: Create Form Templates Where to Start Go to smartF...

  • Bug Prioritization

    This lesson provides insight into how issues reported via ZenDesk are addressed and different factors that effect a resolution. Bug Prioritization FAQ What is bug prioritization? In software...

  • Submit a Support Request

    Not able to find the answer to your questions in the help center? Use the information below to create a ticket for your product's support team with all of the needed information to get your questi...